Frequently Asked Questions about Online Shopping on Amazon
If you have questions about our product such as how much does a gift card weigh or how to order one of our annunciations online, please confer our list of Frequently Asked Questions, or contact our Customer Service department gaining one of the methods outlined below.
Customer Service at your fingertips
Phone: Customer service representatives are available Monday through Friday 8:00am to 5:00pm (GMT+7) to take your order and answer questions. In the U.S., call us at (+84)90 231 63 40
E-mail: Send your inquiries to us at colorpopcard@gmail.com. All questions will be addressed within 24 hours of receipt. Please see that for your security, we actively discourage placing an order with us via e-mail. Shop online instead through our secure server. We respect your business and look forward to serving you!
Product - How much does a gift card weigh
1. How about are the colors between in the website and in the real different?
- With papers imported from international market including Korea, Japan, etc and strictly controlled, we always bring the products having the best quality to our customers. Even it will be more beautiful in the real because the picture does not show all card details.
2. Does this assemble when card is opened or must recipient have to put it together?
- It’s fully assembled. Just write your message and send it out.
3. How much does a gift card weigh or what weight is a gift card? What are the sizes of the actual 3D design pop up card?
- It is approximately 5" wide and 7" long, it also has about 0.1lb weight.
4. Is it safe for children?
- Definitely yes, we are sure that they will fall in love this item in their special event.
5. What is the expression inside card is there a note paper with it?
- It comes with a note so you can write anything you like in the card.
6. I realize some note cards are too glossy to write on, even on the inside. How about this card?
- It isn't glossy on the inside so it looks like writing on a normal piece of paper.
Delivery
1. If I order more than 3 cards, can them be delivered to different places in US?
- If you want to send to different places, you need place different order with different address.
2. Can you write in the card for me because I am shipping it to someone straight from Amazon?
- Sorry we can't because Amazon will ship directly from its warehouse not from our warehouse.
3. How long does it take from shipping my address?
- It depends on where you are and Amazon is in charge of shipping service not us so you can read shipping rules from Amazon.
4. Is there a minimum order value?
- There is no minimum order requirement. Delivery charges will keep on as specified.
Quality
1. How long is the card last for?
- With the good quality like this, you can use it for a very long time
2. Is this card durable? I'm afraid that it will be broken when I receive
- Made by high quality papers from Korean and Japanese market, you will be extremely assured of the status of the card
Colorpop
Color your love & pop your life!
